Refund policy

Return and Refund Policy

Last Updated: October 17, 2026

Thank you for shopping at Full Throttle ATV Action! Because all our T-shirts and gear are custom-printed on demand just for you through our fulfillment partner, Printful, please review our policy carefully before placing your order.

1. General Policy & Custom Orders

Because every item in our store is made-to-order specifically for your purchase, we do not offer returns, size exchanges, or refunds for buyer’s remorse, change of mind, or incorrect size selections.

To help you get the right fit the first time, we provide detailed sizing charts on every product page. We strongly recommend checking these measurements before completing your order.

2. Damaged, Defective, or Misprinted Items

We hold our gear to high standards. If your T-shirt arrives damaged, misprinted, or defective, we will make it right.

  • Timeframe: Any claims for misprinted, damaged, or defective items must be submitted within 30 days of receiving the product. For packages lost in transit, claims must be submitted no later than 30 days after the estimated delivery date.

  • Resolution: If a claim is approved, we will arrange for a free replacement or issue a refund via your original payment method.

3. How to Report an Issue

If you received a damaged or incorrect item, please reach out to our support team immediately to start a claim:

  1. Email us at: admin@fullthrottleatvaction.com

  2. Include: Your Shopify order number and clear, well-lit photos showing the defect, damage, or wrong item received.

Once we review and verify the issue with our fulfillment partner, we will ship out a replacement or process your refund as quickly as possible.

4. Wrong Address / Unclaimed Packages

  • Incorrect Address: If you provide an address that is considered insufficient by the courier, the shipment will be returned to our fulfillment facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

  • Unclaimed Packages: Unclaimed packages that are returned to sender will be donated to charity at your cost if they are uncollected.

If you have any questions about sizing or need assistance with an order issue, reach out to us at admin@fullthrottleatvaction.com.